Do you ship internationally? 

yes we do! we ship to almost every country of the world!

How much is shipping fees? Does it apply to every product or the entire

order?

Shipping charges differs depending on which country you are in! It ranges from $5 - $10.

How long does it take for my order to arrive?

orders will be shipped out within 7 days. After it has been shipped, it takes about 10-15 days to arrive. However, the duration could differ slightly depending on which country you're in.

Why is my order not complete? Only some of the items I've ordered arrived.

If orders are big, we may ship the items separately. Thus, one of the parcels could experience shipping delays. 

 

Why did I receive a full/partial refund? I bought it when it was still in stock.

There is constant production in our products, therefore its quantity might not be fixed. When production of that product suddenly stops, we may not be able to track it instantly. Not only that, our products are not just sold on one platform, therefore, our SKUs might defer.